Can I cancel my order?
It may be possible to cancel your order if:
- You have not yet received a confirmation email;
- The item is on backorder and has not yet shipped.
If one of the above is the case, please contact our customer service via live chat or phone 0330 128 1399. If you have already received a confirmation mail we are unable to cancel your order. You have the option to refuse delivery.
Please note: Some products can’t be cancelled. If this is the case, you can find these details on the product page.