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* Please note: Landline calls will be charged at local rate. Calls from mobiles may vary. Please check with your provider for details of exact call charges.

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Can I track my order?

When your order leaves our warehouse you will receive an email with a Track & Trace link. You can follow your order via this link.
You can also find the Track & Trace link in your order history.
Click in the Orders on the relevant order. Here you will find a Track & Trace link. When you click on this link, you will leave our website and go to the page of the carrier, where you can track your order.

tracktrace

Items shipped from supplier: 
If a supplier is able to provide order tracking information and you have provided your e-mail address, updates will be communicated to you when an order status is changing. For some products, there may not be tracking information available. In this case, please contact our customer services for delivery updates and tracking overview.

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0330 128 1399

Weekdays 8am to 6pm

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